Defining Excellence

So consumers have confidence when choosing local companies, American Ratings Corporation conducts per company research, ratings, company certifications, staff trainings and testing, and performance validations. The team has performed more than 300,000 telephone surveys and created thousands of researched articles, certified video profiles, and capabilities tables. The results are presented to the public for free within the Diamond Certified Resource and the HealthSafety Qualified Resource. 

Only local companies independently rated Highest in Quality and Helpful Expertise® earn Diamond Certified. We back each with our Performance Guarantee so consumers feel confident when choosing. Find them at diamondcertified.org

Each certified company must learn our health and safety procedures, pass our tests, inventory the personal protective equipment and safety supplies, train their team, and validate their performance. Find them at healthsafetyqualified.org.

Founded in 2001, our mission is to define excellence and identify for consumers quality local companies. Our founders pioneered rating and certifying local companies based on customer satisfaction in 1990, before the web existed. For almost two decades, our Diamond Certified Resource has been a trusted directory for quality-seeking consumers.

When the COVID-19 crisis hit the U.S. in March, we developed the training, testing, validating and auditing processes for HealthSafety Qualified, our certification for consumers seeking local companies that follow best practices for health safety.

Our entire team is dedicated to ensuring you have confidence in the companies you choose. We’re committed to performing all ratings and ongoing certification work with the highest integrity and accuracy.

Who We Are And What We Believe

Our mission is to define excellence and identify for consumers quality local companies. Our core values are Integrity, Performance, Innovation, Quality, Customer Satisfaction and Loyalty. We’re committed to performing all ratings and ongoing certification work with the highest integrity and accuracy.